
We are dedicated to providing all the support we can for our customers. We appreciate that you may have some technical queries or would like to learn more about products you've purchased. Our technical information hub is designed to be straightforward and easy to access 24/7.
Explore our comprehensive resources, from in-depth articles and tutorials to advice and useful tips, our information hub is your go-to destination for all things technical.
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Issue 1
Preventing Scale (Boilers)
Scale build up is the biggest threat to hot water boilers and dispensers. Taking the necessary precautions is the most effective way in combatting scale. This issue will explore the most common causes of scale, and how you can prevent it before it becomes a problem for you and your customers.

Issue 4
Klaran Water Purification
UVC LED water treatment technology is the most effective way of keeping your drinking water pure. Klaran is a small device installed inside a water cooler at the point of dispense. This issue will explore how it works and why you should be installing these devices into your machines.

Issue 10
Sanitising
Sanitising your water coolers and other dispensing equipment is an important step in complying with hygiene regulations. Learn why we need to sanitise, and read step-by-step instructions on how to sanitise your cooler.
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*Please read the instructions provided with your sanitising solution / equipment.

Issue 2
Descaling (Coolers)
Are your machines suffering from scale? It's not too late to restore your boiler or hot water dispenser, but you will need to take action. This issue will discuss what to do if you find scale in your machines. We have also included a step by step guide on how to remove it, using one of our coolers as a case study.

Issue 5
B.R.E.E.AM
Environmental awareness is an ever growing necessity across all industries. It is important that we take action and make changes where we can in order to work towards a more sustainable future. BREEAM is an establishment that hold a key voice for sustainability in our industry. See their water cooler guidelines and discover the products we offer that align with BREEAMs values.

Issue 3
SIP Automatic Sanitising
Find out more about our automatic sanitising solution. This helpful device not only purifies your water but can also save you money. Find out more about our automatic sanitising solution. This helpful device not only purifies your water but can also save you money. Find out more about our automatic sanitising solution.

Issue 6
Nanofilter Technology
Our Nanofilter is the ultimate cold water filter. Read this article to find out why filters are important, how the Nanofilter works and how this filter plays its part in working towards a more sustainable future. This issue also breaks down the technology this filter utilises to keep drinking water safe.