Info Hub (Mobile)

We are dedicated to providing all the support we can for our customers. We appreciate that you may have some technical queries or would like to learn more about products you've purchased. Our technical information hub is designed to be straightforward and easy to access 24/7.

Issue 1

Preventing Scale (Boilers)

Explore the most common causes of scale and how you can prevent it before it becomes a problem for you and your customers.

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Issue 2

Descaling (Coolers)

Already got scale build up in your machine? We've created some step-by-step instructions to help get your machine back performing at it's best.

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Issue 3

SIP Automatic Sanitising

Find out more about how automatic sanitising can save you and your customers money whilst also prolonging your machines life-spans.

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Issue 4

Klaran Water Disinfection

Explore technical details covering Klaran UVC LED performance and installation. Learn how Klaran helps saves the environment and saves you money.

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Issue 5

B.R.E.E.A.M

BREEAM is an establishment that hold a key voice for sustainability in our industry. See their water cooler guidelines and discover our sustainable products.

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Issue 6

Nanofilter Technology

Read this article to find out why filters are important, how the Nanofilter works and how this filter plays its part in working towards a more sustainable future.

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Issue 7

Scum

This issue discusses how and why scum may effect your drinking water and preventative measures you can take to combat scum build up.

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Issue 8

Hot Water Capacity

Understandinghow we measure hot water output is crucial when it comes to selecting the correct machine for your and your customers.

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Issue 9

Water leaks

Water leaks can be a problem when it comes to installing a POU machine. Learn how correct POU installation will help your engineers avoid potential water leaks.

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Issue 10

Sanitising

Learn why we need to sanitise, and read step-by-step instructions on how to correctly sanitise your cooler. Please read instructions supplied with your solutions.

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Issue 11

Types of Water Filters

Learn more about our selection of water filters including hot water scale filters. Make sure you also check out Issue 6 for more info on our premium Nanofilter.

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Issue 12

Low Water Pressure

Read this issue to understand the causes of low water pressure, and actions your engineers can take in order to try and improve your machines flow rate.

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Issue 13

Chilled Water Capacity

Understand how we measure chilled water output and learn how different chilling systems effect output performance.

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Issue 14

Pressure in Undersink Units

Discover how and why pressure builds up in undersink chilling units and find out how proper installation is essential in preventing any potential issues.

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Issue 15

POU Installation

Find out how to correctly install a POU machine and discover the installation accessories we supply that can help you achieve this.

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Issue 16

Droople

Learn more about how Droople works and what it can do for you and your customers. Save money, improve your service, and safeguard your machines.

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Blank Info Hub (Mobile)

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